Shipping policy

We’re committed to delivering your items safely, promptly, and with care. Many of our products are made-to-order and fulfilled through trusted partners in the United States, so delivery times may vary depending on the item and production location.

Processing Times

  • Personalized & Made-to-Order Items: Typically ship within 3–7 business days after final design approval

  • Non-Custom Items: Ship within 2–4 business days

You’ll receive a confirmation email once your order is placed, and a tracking link as soon as it ships.

Shipping Rates & Delivery

  • Rates are calculated at checkout based on your location and order size

  • We currently ship to the United States, Australia, New Zealand, Europe, and select international destinations

  • Estimated delivery times:

    • United States: 2–12 business days

    • Australia & NZ: 5–15 business days

    • Europe: 5–15 business days

    • Other regions: 7–21 business days

Please note: delivery estimates do not include weekends or public holidays, and may be affected by seasonal demand or carrier delays.

Tracking Your Order

Once your order ships, you’ll receive a tracking link via email. You can also reach out via chat or email at hello@cozycutecomfort.com if you need help locating your parcel.

Delays & Issues

While we do our best to meet delivery timelines, occasional delays may occur due to customs, weather, or partner-related issues. If your order hasn’t arrived within the expected window, please contact us—we’re here to help.