You’ll find personalization options directly on each product page just follow the prompts to enter names, dates, or custom messages. If you’re unsure or leave a field blank,don’t worryyou can still place your order, andour friendly team will reach out to confirm the details before printing. We’re here to make it easy.

We aim to have all personalized designs ready within 1–12 hours, often even sooner.

If your order includes a custom image, you can email it to hello@cozycutecomfort.com but don’t stress if you forget! We’ll always reach out to confirm details and make sure everything’s just right.

We also offer an unlimited revision guarantee we’ll keep refining your design until you’re 100% happy. Your comfort and satisfaction come first.

We accept all major credit cards, debit cards, and secure online payment options.

Delivery times vary based on your location, selected shipping method, and the product itself. Personalized items at times take a little extra time because making them special takes care, attention and love!

Typically delivery times average around:

• United States: 2–12 business days
• Australia & NZ: 5–15 business days
• Europe: 5–15 business days
• Other regions: 7–21 business days

Our team conducts thorough assessments to ensure the materials we or our partners use meet the highest safety and quality standards, providing your loved ones with the best and safest products possible.

We want you to love your purchase. If something’s not quite right, our hassle-free return policy has you covered. Please reach out to us or review 'Returns & Exchanges’ page for details.

Typically we offer a 30-day return window for eligible items. Personalized products are not returnable unless there’s a defect or error in what had been approved pre production.